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01 5060164
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emergency

Essential services available

Important: All instore appointments must be pre-booked and will only be offered if there is an identified ear health, hearing or hearing aid issued which we cannot help you with remotely.

The health and wellbeing of our customers is our first priority during the Coronavirus (COVID-19) outbreak

Following Government advice, we are able to open stores to offer essential services - see stores.

Please call us on 01 5060164*, our teams are ready to take your calls and help with your queries, where possible they will help you with solutions that can be delivered remotely.

Services available:

Hearing aid

  • Hearing aid repair (existing customer)
  • Lost hearing aid replacement
  • Emergency hearing aid fitting
  • Aftercare advice

Hearing health

  • Call our teams to discuss any concerns you may

If you are scheduled to be seen in store please note to keep you and our colleagues safe  

  • Our Hearing Aid Audiologists will consult with you at 2m distance where ever possible and may see you for some or all of your appointment in a space outside of the consulting room
  • Please do not enter a Consulting room without invitation
  • Where ever possible please attend the appointment alone
  • If invited into a consulting room our Hearing Aid Audiologists will guide you on safety procedures, we ask that you respect their requests
Available stores

A small number of stores will remain open to care for those with essential hearing care needs. These stores will be open for pre booked appointments between 11am - 4pm

Dublin Limerick

Please call 01 5060164* to discuss how we can help. 
 

COVID-19 updated: Customer Support Opening Hours

Monday - Friday 08:00 - 17:00
Saturday  CLOSED
Sunday CLOSED
*Please note all calls will be recorded or monitored for quality and training purposes. Local rates apply from landlines in Ireland, other provider's charges may vary.
Please get in touch in one of the following ways
Call us
Find a store near you
Book an appointment
Email us
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